Reputation / Reviews (RMP-399RC)
TODAY'S BUSINESS CHALLENGE:
ONLINE REPUTATION -- BAD OR NO REVIEWS
Over 90% of today's savvy consumers do significant research online about companies as part of their decision-making process. Consumers want digital proof that they can trust companies and a brand with their business. When a company has bad reviews or even no reviews, this can damage a company's reputation.
Many business owners are now becoming aware of how important their online reputation is to their business growth and their bottom line. It's important for ongoing business growth for companies to be consistently adding new positive reviews that show up as part of online search results.
THE BRIDGEPACT SOLUTION:
REPUTATION AND REVIEWS MANAGEMENT -- SINGLE LOCATION
Get your online reputation working for you. We recommend our robust reputation management platform to make sure that your reviews for your business are consistently positive and easy to find. This package is available only after completion of the reviews set-up service (RMS-100). This package includes:
- Exclusive access to BridgePact's online reviews / reputation platforms
- Basic monitoring on over 40 different review sites including: Google, Facebook, Yellow Pages, Insider Pages, Merchant Circle, City Search and Yelp
- Reviews monitoring and monthly report of online reviews (new and historic)
- Reviews management with email campaigns for client feedback and reviews received internally through our BridgePact reviews management platform
- 3 stars and above reviews posted to relevant reviews platforms
- Less than 3 star reviews captured internally and NOT posted to relevant reviews platforms
- Effectively manages negative reviews by posting more positive ones which show up on top of search results
- Notification of negative reviews so that you can address them directly and hopefully resolve the issues
- Restaurant clients: Updates to menus and specials listed
- Monthly reports on new reviews and listing directory status
IMPACT ON YOUR BUSINESS
Your customers will be able to find reviews about your company online and negative reviews will be addressed quickly. Negative reviews get buried when new, positive reviews are consistently being published on directories and reviews platforms. Organic SEO is improved when new positive content is published about your company.
Please note that this service qualifies as a monthly subscription service that bills automatically each month. BridgePact will provide you with an update each month via email, which allows you to monitor your account. This service may be cancelled with a 30 written notice.